Safety Support Center

Everything you need to safely install, use, and maintain your Willrise fall protection equipment. Our expert support team is here to help keep your workers safe.

Need Immediate Help?

Our safety experts are standing by to assist you

Call 1-800-WILLRISE Email Support

Available Mon-Fri 7AM-6PM EST • Emergency support 24/7

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Installation & Setup

Step-by-step guides for proper harness fitting and system installation

Harness Fitting Guide Anchor Point Installation System Inspection Checklist Pre-Use Safety Check

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Training Resources

Comprehensive training materials for safe equipment use

Safety Training Videos Certification Programs Trainer Resources Safety Protocols

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Maintenance & Care

Keep your equipment in peak condition with proper maintenance

Daily Inspection Guide Cleaning Instructions Storage Guidelines Equipment Retirement Criteria

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Technical Support

Get help from our safety experts and technical team

Contact Technical Support Submit a Service Request Warranty Claims Process Equipment Returns Process

Emergency Procedures

In case of equipment failure or accident, follow these emergency procedures immediately:

1. Call Emergency Services

Dial 911 immediately for medical emergency or rescue operations

2. Secure the Area

Prevent additional injuries by controlling access to the incident area

3. Report to Willrise

Contact our emergency line at 1-800-WILLRISE for technical support